Soft Side of IT

“Can we move the logo a bit higher?”

All developer & web designer probably hear something similar to this before. After days/weeks/months of work to make the system work, rather than commenting on the hard work or the brilliant way to solution a request, the user first comment was on the trivial part.
It drives developers crazy!

This is the equivalent to you prepared & cooked the whole thanksgiving dinner from scratch, and then some at the table says “the turkey is a little bit dry”.

For developers:
Remember the interface is first thing the business user sees, so view it as the warm up to the discussion.

For business analysts & business users:
When you start off with simple changes, just say “Let’s start off with the easy stuff”.

———————-
Here is a related video on product changes called: The Process
http://www.youtube.com/watch?v=jVb8EC1Y2xM